How to Exchange for Different Size or Color
Size and color swaps are a breeze! We offer free, quick and easy exchanges on most orders. You may process this in our returns portal: https://returns.blanqi.com/
Simply enter the email address associated with the order and follow the instructions.
You will click on the picture of the item you wish to exchange and choose reason. Once our returns processor considers your return eligible for exchange, then you will be able to choose the size or color you want to switch it out for. Your new item will ship out (for free!) within one business day.
You will be able to download a return shipping label (also free!) that you will use to return the exchanged item back to us! You will have 30 days for us to receive the returned item, so feel free to wait for the new one to arrive and reuse the BLANQI packaging. Our return labels ship regular USPS mail, so you may simply drop the return in your mailbox at your convenience!
Please note, international orders cannot be exchanged using this portal. If you have an international exchange request, please email us at firstname.lastname@example.org, or shoot us a message through chat!